Online orders and delivery are available Monday – Saturday, 9am to 5pm. For same day delivery, please place an order before 10am. Free delivery is only applicable for order from 3 coffee-packages or 200,000VND valued (otherwise a delivery fees of 20,000VND will be charged) and to deliveries within the following districts of Hanoi: Ba Dinh, Dong Da, Tay Ho, Hoan Kiem, Hai Ba Trung, Thanh Xuan, Cau Giay. To outer suburbs of Hanoi and postal orders within Vietnam, customers will be asked to pay the shipping fees directly to the delivery company. For International orders, standard International delivery times and rates apply and will be communicated upon placement of order.
Orders will be received and processed between the hours of 9am to 5pm daily. Once an order is placed via the online webshop, we will call to confirm delivery time. Any changes to delivery beyond our control due to unforeseen circumstances will be notified by phone.
Payment is on delivery and in cash only. Due to the perishable nature of coffee, Oriberry will not accept refunds or exchange on goods except in the case of damaged product or quality issues. Oriberry appreciates your business and will take all reasonable efforts within the guidelines of this policy to ensure you are satisfied with your purchase. All prices for products and the additional costs of delivery and tax are shown in Vietnamese Dong (VND). All items are subject to availability.